Banking

February 07, 2018. Major UK banks enter 2018 facing new regulations that make it easier for smaller rivals to lure away customers. Here’s how the big banks can fight back. The UK banking industry is once again producing healthy margins, with the Big 5...
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November 20, 2017. Should banks worry about Amazon's quiet moves into financial products, including Amazon Cash? Explore Bain’s latest Customer Loyalty in Banking insights. Amazon’s acquisition of Whole Foods is an audacious plunge into grocery in the US. More quietly, the company has...
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September 29, 2017. Consumer-facing industries like fashion and electronics have long led the payments innovation game. Large investments in technology and talent over the past decade have brought about mobile wallets, "invisible” payments, one-click checkout, and other advancements that make the consumer buying experience truly...
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July 24, 2016. Network effects — where a product or service becomes more valuable to its users as more people use it — are one of the key ways software businesses maintain a better product and more defensible market position. This is especially true of messaging apps...
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June 1, 2017. “The Deed of the Dying” Many ‘digital wallet” companies in Asia (ex. China) are finding it hard to demonstrate any meaningful value for the users. Wallet Players have experimented with various business models to monetize, but primary focus thus far has been...
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This publication identifies the clusters of innovation that are affecting business in the financial services industry: primary accounts, payments, capital markets, investment management and insurance. For the last year and a half Deloitte worked with the World Economic Forum to conduct a large study (below)...
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February 21, 2018.  For the first time the data available in the Goods and Services Tax system can be the basis of credit, Nilekani said. India is moving in a direction where lenders will use data like GST based "business flows" or credit payment history,...
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